Powered by G2 - data as of 12/2023
Rippling vs. UKG Pro
According to 10,100+ reviews*, users preferred Rippling over UKG Pro for 4 reasons:
Rippling provides a better user experience
Rippling automates more manual work
Rippling is less costly to implement and maintain
Rippling has higher-quality customer support
*Reviews compiled across G2, TrustRadius, and Capterra
Rippling
9.6
Ease of Use
UKG Pro
8.2
Ease of Use
Care to Compare?
01
Rippling is easier to use and adopt
Unlike UKG, which has relied on acquisitions to grow, Rippling’s modules are all natively built and fully integrated. This provides a consistent and streamlined user experience that customers rank higher across every category from ease of admin and mobile support to workflow building.
02
Rippling automates more admin work
Rippling’s modules are fully unified. Make a change in one, and Rippling handles the downstream effects, e.g. updating labor compliance laws based on an employee’s new location. The result? Time savings and drastically reduced risk of data inaccuracy.
Features
Automatically syncs updates across all modules
UKG Pro
Automate 1,000+ admin tasks out of the box
UKG Pro
Automate task reminders and notifications
UKG Pro
Trigger workflows based on any employee event (e.g. promotions)
UKG Pro
Execute 20+ workflows (e.g. payments)
UKG Pro
03
Rippling is less costly to implement and maintain
Unlike UKG Pro, Rippling is built with self-service in mind. From reports and custom fields to workflows, there is no requirement to purchase professional services.
Features
Requires full-time admin
UKG Pro
Implementation as long as 20 months
UKG Pro
Charges for reporting module
UKG Pro
IBM Cognos
Charges for creating custom reports
UKG Pro
Charges for creating approval workflows
UKG Pro
04
Rippling has higher support satisfaction scores
Unlike UKG Pro, Rippling won’t put you on hold. Rippling's live chat instantly connects you to the right support specialist based on the module you’re in. Rippling's dedication to support is why we are the first in the industry to publish our support metrics online.
Features
Customer help center
UKG Pro
Live video calls with screen-sharing
UKG Pro
Auto-connect to product specialist
UKG Pro
Publicly publishes live support metrics
UKG Pro
Average response time
UKG Pro
21 s
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Customer satisfaction score
UKG Pro
93 %
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What UKG PRO users say
“For being one of the most expensive options out there, the functionality just isn't great. The platform didn't flow and most processes were not seamless and required a lot of steps to make sure everything was working properly.
Computer Software Company
Less than 50 Employees
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Rippling is the only software that unifies your HR, IT, and Finance systems—including payroll, benefits, time tracking, app and device management.