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Table of contents

Mentorloop achieves streamlined payroll, enhanced compliance, and a better employee experience globally with Rippling.

Before implementing Rippling, Mentorloop faced challenges with disparate systems that made it difficult to manage payroll and employee records efficiently, particularly as they expanded their team across multiple regions. With a need for a more integrated solution to manage HR, payroll and ensure compliance across different jurisdictions, Mentorloop turned to Rippling. Rippling’s platform provided a centralised system that streamlined people and payroll processes, improved data accuracy, and ensured compliance across the UK and Australia. These improvements saved substantial operational time and eliminated the need for manual interventions in payroll management.

20%

reduction in onboarding time

Headquarters

Australia

Industry

Technology

Employees

16

about the company

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Pain Points

Decentralised HR processes: Mentorloop's HR data was spread across multiple platforms, leading to inefficiencies and inaccuracies in managing payroll and employee records.

Manual payroll management: Payroll was managed through a combination of Xero and other tools, which proved cumbersome and error-prone, particularly given the unique bi-monthly payroll cadence used in Australia.

Time consuming compliance: Navigating multiple jurisdictions required significant time and resources to ensure compliance in payroll and employee management.

Fragmented employee experience: Employees had to interact with multiple systems to access their pay slips, leave balances, and performance management records, leading to a suboptimal employee experience.

Lack of visibility: Without a centralised system, it was difficult for leadership to get a clear, real-time view of workforce data across all regions.

The Challenge

As Mentorloop expanded, managing payroll and HR functions across different regions became increasingly complex. The use of disparate systems led to inefficiencies, compliance risks, and a disjointed employee experience. The unique bi-monthly payroll cadence in Australia further complicated payroll management. Recognising the need for a unified HRIS platform that could handle their unique requirements and scale with their growth, Mentorloop sought a solution that would streamline operations and enhance employee engagement.

Mentorloop adopted Rippling’s payroll solution, which centralised their HR functions, improved global compliance, and enhanced the employee experience.

01

Operational efficiency and automation

Rippling’s seamless integration eliminated the need for multiple systems, significantly reducing the time and effort required to manage payroll and HR functions. Specifically, they were able to reduce onboarding time by 20%. By consolidating payroll, performance management, and employee records into one platform, Mentorloop saw a significant reduction in administrative tasks.

‘The consolidation into Rippling’s system has been a huge timesaver, particularly in managing our unique payroll cadence in Australia,’ noted Heidi Holmes, Co-founder and COO.

02

Centralised data management

Rippling provided a single source of truth for all employee data, improving data accuracy and security. This centralisation allowed Mentorloop to maintain a clear, real-time view of their employee records across regions.

‘Having all our information in one place has simplified compliance and enabled better decision-making,’ Heidi added.

03

Global compliance and scalability

Rippling’s platform supported Mentorloop’s need for compliance across different jurisdictions and provided the flexibility to manage payroll in both Australia and the UK. The platform’s ability to scale with Mentorloop’s growth was particularly valuable as they considered future expansion into new markets.

‘Rippling’s ability to evolve with our needs has been crucial as we continue to scale and manage our global team,’ said Heidi.

04

Enhanced employee experience

With Rippling, Mentorloop was able to provide a more seamless and engaging experience for their employees. The platform offered better visibility into leave balances, pay slips, and performance management, all in one place.

‘Our employees appreciate the simplicity and consistency of Rippling, particularly the visibility it provides into their leave and payroll information,’ Heidi explained.

05

Flexibility and Localisation 

Rippling’s platform offered the flexibility Mentorloop needed, particularly in managing their varying payroll cadences across their different locations. Moreover, the platform's continued localisation, including adjustments in language and compliance features, resonated well with the team, making it even more tailored to their needs.

‘The flexibility in setting up our payroll and the localisation efforts that catered specifically to Australian compliance, made Rippling stand out for us,’ Heidi noted.

Rippling’s ability to manage payroll across different regions, along with its centralised HR system, has provided us with a more robust platform to support our global operations. The user-friendly interface and ongoing localisation efforts have already started to streamline many of our processes, and we look forward to continued improvements as we grow with the system.

Heidi Holmes

Co-founder and COO, Mentorloop

The Impact

  • Reduced costs and improved agility: Rippling’s integrated platform allowed Mentorloop to streamline HR and payroll management across multiple jurisdictions with ease, reducing administrative overhead, improving workflow efficiency, and saving Mentorloop thousands on subscription costs.
  • Enhanced employee engagement: The centralised and user-friendly platform improved the overall employee experience, providing staff with better visibility into their pay, leave balances, and performance management. This transparency and ease of use have led to higher employee satisfaction and engagement.

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