Edge Delta was rapidly transitioning from a startup to a midsize SaaS enterprise. But with that change came growing pains—namely, figuring out how to manage the company’s financial operations more efficiently. Edge Delta initially relied on Brex for corporate credit cards and spend management, which Dan Perez, the company’s Head of Finance, said worked well for a small team but became a bottleneck as Edge Delta scaled. He described his early days at the company as working with “a lot of ghost cards” and a “non-existent” approval process that made financial oversight difficult and created unnecessary risk. Plus, the spend management process was overly complicated.
“The biggest issue we had with Brex was that it was another tool,” Dan explained. “Somebody had to remember to log in and make sure that they found each transaction or they increased the limit for whichever cardholder—but then you had to invite the members in there, so the provisioning and deprovisioning of users was just annoying, to be completely honest.”
On top of that, Brex didn’t integrate well with other tools in Edge Delta’s tech stack, like QuickBooks Online (QBO) and the company’s ERP.
“Brex is a credit card first, so they don't really think about syncing with our ERP and other tools,” Dan said. The operational inefficiencies that arose from poor synchronization between disparate systems not only consumed valuable time, but also increased the risk of errors during financial reporting, a critical issue as Edge Delta prepared for its first-year audit.