Rippling IT: The only unified platform to manage all IT needs securely

IT admins have a challenging job. You have to keep your company secure in a constantly changing threat environment, while also making sure employees can easily access the devices, apps, and tools they need to do work without a hassle.

Most IT leaders rely on 7+ solutions to do this work, but each only solves one piece of the puzzle. Plus, these tools can be expensive and difficult to manage.This leaves you filling in gaps with tedious manual tasks, making it difficult to apply advanced security approaches like zero trust.

We firmly believe you don’t need a large team, massive budget, or multiple tools to scale your IT program. You deserve a unified system, with all the features you need, minus the complexity.

That’s why we built Rippling IT from scratch, to empower solo IT admins and lean IT teams to securely manage identity, access, devices, and physical device logistics, all from one platform.

End-to-end IT management

Rippling has understood the value of supporting IT professionals from day one. We’ve used our own IT solutions to efficiently grow to almost 4,000 employees with a very small IT team; shipping laptops, configuring devices, provisioning accounts, and securing offboarding. Running IT this way has helped us grow at a record pace while keeping our IT team agile. 

With Rippling IT, you can manage the full user and device lifecycle end-to-end. It includes:

• Identity & Access Management: Easily implement SSO, MFA, conditional access policies, role-based access controls, and more, based on hundreds of real-time user and device attributes. Plus, eliminate time-consuming admin work like third-party group management in integrated applications, provisioning during on/offboarding, and more. 

• Mobile Device Management: Manage and secure all of your endpoints with our unified, cross-OS MDM for laptops, tablets, and mobile devices. Enforce user-driven security policies, automate device monitoring, implement zero-touch enrollment for best-in-class endpoint protection, and more.

• Inventory Management: Automate manual tasks around device logistics globally with the ability to order, ship, retrieve, and store devices through Rippling—right from your desk. This helps avoid messy supply closets, missing devices, and last minute trips to Best Buy or FedEx.

All three solutions are powered by Rippling’s shared platform capabilities including a custom workflow builder, dynamic policies, permission profiles and membership lists, powerful analytics,  audit-ready reports, and more. 

These make it easy to configure Rippling exactly how you want, and everything works together seamlessly. You can be up and running out-of-the-box on day one.

Bolster security and streamline IT processes from one platform

This integrated approach to IT management is designed to streamline IT operations and strengthen security using best practices powered by default policies. 

Automate the entire lifecycle

Because Rippling has natively-built identity and access management (IAM) alongside cross-OS mobile device management and inventory management, you can automate the end-to-end user and device lifecycle from a single platform instead of hopping between tools or manually checking things off. This eliminates long to-do lists and busy work, saving you countless hours each week.

Let’s take a look at the classic example of onboarding and offboarding with Judy, a new sales hire.

• Streamlined onboarding: Judy has accepted her offer! Once she is added to Rippling and her start date is scheduled, a series of events are set into motion.
• Devices and accessories are ordered from the Rippling store (an authorized reseller) and shipped straight to Judy’s home or new office. 
• At a specific date and time, Judy’s accounts are created and access is granted based on attributes like her role (Google Workspace, Slack, Jira, Salesforce).
• SSO is enabled and Judy is given access to a password manager.
• Judy is automatically enrolled in cybersecurity training and is asked to review relevant security policies.
• Secure offboarding: To avoid the stress and security risks associated with offboarding, Rippling IT automates every step of the process—down to device retrieval and storage.
• Judy’s device is locked and wiped and her shared Google documents, inbox, and calendar are automatically transferred to her manager or other party.
• Judy loses access to all apps and accounts.
• SSO is disabled and the groups she was in have been updated (Slack channels, Google distribution lists, etc.).
• Rippling sends a return box with a prepaid shipping label for swift device return.
• Judy’s device is sent to a secure warehouse to be cleaned, tested, and either stored or configured for the next new hire.

Layer advanced security controls in a few clicks

Because Rippling IT is a unified platform, it takes just a few clicks to layer in advanced security controls and implement frameworks like zero trust—without spending months configuring systems to work together. Because Rippling makes it easy to precisely target security policies based on user attributes, you can strengthen security without hindering employee productivity. The right users will always have the right level of access to company resources at the right time.

Here is a high level view of advanced security measures available with Rippling IT:

• Streamlined setup: Customize and deploy protocols like device trust in minutes, not weeks, thanks to Rippling’s natively built IAM and MDM solutions.
• Layered security: Easily implement SSO, role-based access controls, role-based MFA requirements, password federation, and other custom policies to enforce least privilege.
• Precise targeting: Roll out precise security requirements and conditional access rules based on any combination of user and device attributes. As users join, transition, or leave, these dynamic membership lists will automatically update.
• Consistent compliance: Meet compliance standards like SOC 2, GDPR, and more with audit-ready reports. 
• Endpoint security: Rippling has partnered with SentinelOne to provide zero-touch, built-in endpoint protection for threat detection and mitigation.
• Cross-OS device management: Easily enforce strong password policies, automated patch management, OS updates, device encryption, and more, to ensure user devices are secure—no matter their operating system. 

A deep dive into device trust

Rippling’s platform makes it easier for you to strengthen security at any stage of your company’s growth. Let’s take device trust, a key component of zero trust. Device trust ensures that users are only accessing critical infrastructure from secure, managed devices. However, this can be difficult to implement because you need to configure disconnected IAM and MDM solutions (or even multiple MDMs) to stay in sync, plus the challenge of distributing certificates to devices. It can take weeks, or months, for even mature IT teams to put in place.

With Rippling, it only takes minutes. Our natively unified IAM and MDM work in tandem from the start, and Rippling acts as the certificate authority—so you have zero maintenance costs. You can easily define rules using user attributes to target device trust. For example, you could say all engineers accessing Jira, AWS, and Github have to use a managed device, otherwise access will be denied. 

You can also layer on additional conditional rules, like blocking access if a user has traveled a large distance at an impossible velocity, or if they sign in from an unauthorized IP address. 

But device trust is just one example of how Rippling’s unified IT platform makes it possible to quickly layer in SSO, role-based access controls, zero touch installation for endpoint protection, password federation, dynamic MFA policies, and more—all of which strengthen your company’s security at any scale. 

Less IT busy work and time spent worrying about security

Companies of all sizes use Rippling IT to grow their business securely and manage IT in a way that best meets their needs.

Appcues manages devices and security for nearly 100 employees with a two-person IT team thanks to Rippling IT. “Bringing consistency to the process is as valuable as any amount of time it saves. In IT, surprises are not a good thing. Rippling takes away all the surprises,” says Sean Edwards, Head of Security at Appcues.

Jasper grew from 12 to 180 employees in just two years, putting a huge strain on HR and IT collaboration. Rippling delivered one single source of truth both teams could use to streamline efforts and reduce touchpoints by 85%. “Rippling makes it easy for me to generate a custom report, check on all of my devices, and hit different compliance checkpoints,” states Alex Yonetani, Head of IT at Jasper.

Frogslayer was growing quickly and needed to automate its IT processes without adding more people to the team. With Rippling IT, they saved up to 10 admin hours a month and made the onboarding and offboarding process three times faster, all while keeping the IT team lean. “We used to have a list we would spin up for every new employee, with 30 things we have to get done. With Rippling, that list is now gone,” explains Brian Cahill, Head of IT at Frogslayer. 

Get started with better IT management today

You have the option to connect Rippling IT to your existing external HRIS/IdP, or you can use the full power of Rippling and combine our IT and HR solutions for maximum impact.

Unifying your HRIS and IdP creates a single source of truth for real-time employee data, enabling IT and HR to work in lockstep. A single source of truth for employee data makes it easy to navigate the entire employee lifecycle from onboarding to offboarding and everything in between together.
Sign up for a free trial or request a live tour to see how any part of your business can run better with Rippling, whether you start with our IT, HCM, or Payroll solutions.

Disclaimer: Rippling and its affiliates do not provide tax, accounting, or legal advice. This material has been prepared for informational purposes only, and is not intended to provide or be relied on for tax, accounting, or legal advice. You should consult your own tax, accounting, and legal advisors before engaging in any related activities or transactions.