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Rippling vs. Gusto

Outgrowing Gusto? According to 11,000+ real customers on G2 Crowd, Capterra and Trustradius, Rippling is rated higher across these 4 areas: 

Rippling meets scaling business needs better than Gusto

Rippling can handle the complexity of all types of benefits

Rippling provides higher-quality support

Rippling provides more advanced reporting

*Reviews compiled across G2, Capterra, and Trustradius

Rippling

96%

Likelihood to recommend

Gusto

83%

Likelihood to recommend

Care to compare?

01

Rippling provides scalable products

Rippling offers a holistic product suite that scales with you and your business, so you don’t have to buy new software as your needs change. For example, Rippling can handle multiple EINs as you scale and integrates with 3x as many third-party apps. While Gusto offers basic HRIS and payroll platforms, it does not offer robust expense management, bill pay, or applicant tracking system.

Features

Easy to use HRIS

Easy to use payroll

Payroll and taxes always includes all 50 states

Must upgrade to Plus

Pre-built app integrations

550+

APIs / integrations satisfaction score

IT device management to automate tech onboarding

Robust spend management suite

Handles multiple EINs

02

Rippling can handle the complexity of all types of benefits

Rippling offers benefits support whether your company does everything in-house or through a third party. You can use Rippling as a broker for small or large-group benefits, can use Rippling PEO, or bring your own broker. Rippling meets all of your benefits needs as you scale without needing to replace your system.

Features

Small-group benefits brokerage offering

PEO offering

ASO offering

Large-group benefits brokerage offering

Integrates with third party brokers

Add-on (Must be on Premium tier, pay add-on, and limited support)

Seamless transition from small to large-group benefits

03

Rippling provides higher-quality support

Rippling's live chat instantly connects you to the right support specialist based on the module you’re in, getting you back on track faster. Our dedication to support is why we are the first in the industry to publish our support metrics online.

Features

Customer help center

Live video calls with screen-sharing

Auto-connect to product specialist

Publicly publishes live support metrics

Average response time

Not published

Customer satisfaction score

Not published

Account-to-account manager ratio*

Not published

Included priority support

Costs $8 PEPM for priority support (and only on Plus plan)

*For a company of ~150 employees

04

Rippling provides more advanced reporting

Rippling not only provides simple, out-of-the-box reports, but also lets you dive deep into custom analytics to make real-time, well-informed decisions. All without a single spreadsheet.

Features

Pre-built reports

150+

Excel functionality
(e.g. pivot tables, formulas, etc.)

Report on data across your HR, IT, Finance, and third-party systems

What ex-gusto users say

Rippling brings everything you need under one umbrella. I've used other solutions like Gusto in the past and they don't have the same depth of functionality.

IT & Services Company

51-1000 Employees

Ready to chat?

Rippling is the only software that unifies your HR, IT, and Finance systems—including payroll, benefits, time tracking, app and device management.

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