Miscellaneous Award Employment Types, Rostering & Breaks

Published

Jun 6, 2024

The Miscellaneous Award ensures fair working conditions, wages, and benefits for employees who aren’t covered by specific industry awards. It acts as a safety net for diverse roles and industries, safeguarding workers' rights and entitlements. This award applies to employees in roles not addressed by other awards and those in unique or non-standard positions that don't fit neatly into industry-specific awards.

Employers who hire such employees must understand the scope of this award to ensure compliance and provide appropriate working conditions. By adhering to the Miscellaneous Award, employers can meet their legal obligations and promote equitable treatment for all employees, cultivating a loyal and motivated workforce.

Note: The information provided in this article is accurate as of 04/09/2024. As award conditions and rates are subject to change, please refer to the latest version of the Miscellaneous Award for the most current information.

Miscellaneous Award employment types

It’s essential to understand the aspects concerning employment types as outlined in the Miscellaneous Award. Employment types categorise workers based on the nature of their employment contracts and the regularity of their work hours. 

This section provides an overview of how the Miscellaneous Award applies to different employment scenarios, ensuring clarity in how it governs various working arrangements. 

The Miscellaneous Award recognises three fundamental employment types:

  • Full-time employees: These employees typically work 38 hours a week and hold ongoing employment contracts. This arrangement provides stability and consistent work hours.
  • Part-time employees: These employees work fewer hours than full-time employees, with their hours specified in their employment contracts. Their entitlements are proportional to the hours they work.
  • Casual employees: These employees are hired on an as-needed basis without guaranteed hours. Due to the irregular nature of their work, they receive a higher hourly rate to compensate for the lack of job security and other standard entitlements.

The Miscellaneous Award also considers on-hire employees and trainees/apprentices:

  • On-hire employees: These employees are hired through staffing agencies but work at the premises of the agency's clients. Depending on the terms of their contract and the hours they work, they can be classified as casual, part-time, or full-time.
  • Trainees/apprentices: Trainees and apprentices are engaged in formal training programs that combine work and education. They’re typically considered full-time or part-time employees, based on their training contracts.

Ordinary hours under the Miscellaneous Award

Ordinary hours refer to the standard hours of work agreed upon, typically excluding overtime. The Miscellaneous Award sets clear guidelines for the ordinary hours of work across various employment types:

Ordinary hours

Notes

Full-time

38 hours a week

Spread over a defined period

Part-time

Agreed upon hours (less than 38 hours a week)

At the time of engagement the employer and the part-time employee must agree in writing on a regular pattern of work, including the hours to be worked and the starting and finishing times on each day.

Casual

No guaranteed hours

Employed on an as-needed basis. Must be engaged and paid for at least 2 consecutive hours of work on each occasion they’re required to attend work.

Shift work

Defined in Part 6 of the award, not strictly bound by the ordinary hours in clauses 13.3 to 13.8

Depending on the roster, may include weekends, evenings, and public holidays.

On-hire

As per the contract with the hire agency

Conditions should mirror those of directly employed staff performing similar roles.

Apprentice/trainee

Typically aligns with full-time or part-time hours

Specifics depend on the training requirements and arrangements with the employer.

The Miscellaneous Award also specifies additional conditions for full-time and part-time employees:

  • Regular basis and fixed times: Ordinary hours for full-time and part-time employees are to be worked on a regular basis with fixed starting and finishing times over a maximum of 6 days per week.
  • Limit on workdays: On average, a full-time or part-time employee mustn’t be required to work ordinary hours on more than 20 days in any 28-day period.
  • Daily maximum hours: Ordinary hours may not exceed 10 on any day or shift except by agreement, in which case the maximum number of ordinary hours is 12.
  • Spread of hours: Ordinary hours for full-time and part-time employees should generally be worked Monday to Friday between 7:00 am and 7:00 pm, and 7.00 am and 12.30 pm on Saturday, unless otherwise specified in the employment contract or agreement.

Whether your employees are full-time, part-time, casual, or fall under other specified categories, knowing the standard hours applicable to each allows for more precise budgeting and better workload distribution.

Tips for effective management of work hours

To optimise productivity and ensure compliance with the Miscellaneous Award, consider these tips:

  • Monitor work hours: Vigilantly track employee hours to prevent exceeding the daily and weekly limits set by the award. Use tracking systems to monitor and alert to any potential overages.
  • Flexible scheduling: Implement flexible work hours that allow employees to vary their start and end times, or work from different locations as needed. This flexibility can help accommodate personal commitments while still meeting business needs.
  • Regular reviews: Systematically review work hour records to identify patterns that might lead to compliance issues. Adjust schedules proactively to prevent violations of the award.
  • Communication: Foster an environment where employees feel comfortable discussing their schedules. Regularly update them on any changes or decisions that affect their work hours to ensure clarity and consensus.

Miscellaneous Award rostering 

Rostering is the process of scheduling employees’ work shifts and hours. The Miscellaneous Award outlines specific rules for creating and managing employee rosters to ensure fairness and compliance:

Roster management

Notes

Regular and predictable hours

Employers must provide employees with a stable and predictable schedule. This involves setting fixed starting and finishing times, which should be consistent to help employees balance work with personal commitments.

If an employer plans to change regular rosters or work hours for employees with stable schedules, they must consult with the affected employees and their representatives. This involves providing details about the change and its expected start and inviting feedback on its impact, particularly concerning family or caring responsibilities. The employer is required to consider all responses and align this process with other related award provisions regarding work scheduling and notice.

Breaks

An employee must be given an unpaid meal break of at least 30 minutes after no more than five hours of continuous work.

Notice periods

Any changes to an employee's roster must be communicated with at least seven days' notice. This notice period ensures that employees have sufficient time to adjust their personal schedules accordingly.

Roster flexibility

While the award mandates a notice period for changes, it also allows for flexibility arrangements. Employers and employees can mutually agree to vary the application of certain terms, such as when work is performed, to meet the genuine needs of both parties.

Flexible working requests

Employees may request flexible working arrangements due to personal circumstances, such as family responsibilities. Employers must consider these requests and can only refuse them on reasonable business grounds.

Strategies for effective roster management

To effectively manage rosters under the Miscellaneous Award, it's essential to balance employee needs with business demands. Here are some strategic approaches:

  • Advance planning: Develop rosters well in advance to provide stability for employees and predictability for the business. This helps reduce last-minute changes that can disrupt both employees' personal lives and business operations.
  • Employee input: Actively seek input from employees on their preferred working times and use this feedback to inform the rostering process. This engagement can enhance job satisfaction and reduce turnover.
  • Technology use: Employ advanced rostering software to streamline the creation and adjustment of rosters. These tools can automatically account for individual preferences, legal constraints, and business needs.
  • Regular reviews: Periodically assess how well current rosters are meeting both employee well-being and business objectives. Be ready to adjust as necessary to improve outcomes.
  • Clear communication: Maintain clear and open communication about rostering policies and any potential changes. Ensuring that employees understand their schedules and any flexibility options available to them is crucial for smooth operation.
  • Training for managers: Equip managers with the skills and knowledge to manage rosters effectively. Training should cover both the technical aspects of scheduling and the soft skills needed to handle employee concerns empathetically.

Miscellaneous Awards practical application: Example

Imagine a small graphic design business, ‘Creative Vision,’ which has a full-time senior designer, Alex, a part-time junior designer, Sam, and a casual employee, Casey, for project-based work. The business has recently expanded, adding more clients and projects to its portfolio, which has necessitated a reevaluation of its staffing and scheduling to ensure compliance with the Miscellaneous Award.

1. Setting and managing rosters

Alex typically works from 9 AM to 5 PM, Monday through Friday, totalling 38 hours per week. The business’s compliance with the Miscellaneous Award ensures that Alex's hours are fixed, providing him stability in his role.

Sam works 20 hours a week, scheduled based on project needs, but generally within the standard business hours of 9 AM to 5 PM. Sam's part-time hours are agreed upon in advance and are consistent unless a change is mutually agreed upon with at least 7 days’ notice, respecting the rostering rules of the award.

Casey is employed on an as-needed basis, especially during peak project times. Her hours vary, but every effort is made to ensure she doesn’t work more than 10 hours in a single day without her agreement, complying with the award's stipulations for casual workers.

2. Breaks and rest periods

Alex, Sam, and Casey are all entitled to a 30-minute unpaid meal break if they work more than 5 hours in a shift, as required by the Miscellaneous Award. 

3. Overtime and flexible hours

As deadlines approach, Alex agrees to work extra hours to complete a client project. His overtime arrangement adheres to the Miscellaneous Award, ensuring that he doesn’t exceed 12 hours of work on any day and receives appropriate overtime compensation.

Sam requests a temporary change in her schedule to accommodate a personal commitment. The firm accommodates this, adjusting her roster with more than 7 days’ notice, showcasing the firm’s flexibility and compliance with the award.

Key takeaways recap

In summary, here are the essential points and recommendations to ensure compliance with the Miscellaneous Award:

  • Coverage: The award applies to employees not covered by specific industry awards, ensuring fair working conditions, wages, and benefits for diverse roles and non-standard positions.
  • Employment types: The Miscellaneous Award covers full-time, part-time, casual, on-hire employees, and trainees/apprentices, each with specific entitlements and conditions.
  • Ordinary hours: Full-time employees work 38 hours/week, part-time employees work agreed hours under 38/week, and casual employees have no guaranteed weekly hours.
  • Shiftwork: The award doesn’t outline a unique set of rules concerning ordinary hours, rostering, and breaks for shiftworkers.
  • Breaks and rest periods: Employees must have a 30-minute unpaid meal break after no more than five hours of continuous work.
  • Rostering rules: Employers must provide stable schedules, give seven days' notice for roster changes, and consider flexible working requests.

Simplifying Miscellaneous Award ordinary hours, rostering, and break management

An understanding of ordinary hours alongside effective rostering and break management is essential for compliance with modern awards. Rippling's centralised platform offers powerful tools to simplify scheduling, track hours, and manage breaks. Key features include:

  • Smart rostering: Create compliant rosters with a fair distribution of shifts and required rest periods.
  • Automated time tracking: Automatically track employee hours from clock-in to payslip, eliminating manual data entry.
  • Break tracking: Automatically track meal and rest period entitlements.
  • Hours monitoring: Accurately monitor and record employee working hours.
  • Compliance reporting: Generate reports on hours worked, breaks taken, and rostering patterns.

With Rippling, you can do more than just meet award compliance requirements; you can exceed them. Take the tour or contact us today!

Disclaimer: Rippling and its affiliates do not provide tax, accounting, or legal advice. This material has been prepared for informational purposes only, and is not intended to provide or be relied on for tax, accounting, or legal advice. You should consult your own tax, accounting, and legal advisors before engaging in any related activities or transactions.

last edited: December 1, 2024

Author

The Rippling Team

Global HR, IT, and Finance know-how directly from the Rippling team.