Rippling gets it right: don’t take it from us, trust the experts
At Rippling, we believe our software eliminates the friction of running a business. By enabling teams to automate tasks, access insights they need, and run more efficiently, we free smart people to work on hard problems.
Our growth and customer satisfaction ratings have shown that building business software differently has paid off. And recently, two external organizations, citing Rippling’s customers, have recognized the game-changing nature of our software across key business functions.
In research and advisory firm Sapient Insights Group’s annual HR systems survey, users from more than 3,000 organizations, spread across 59 countries and representing more than 25 million workers, weighed in on the HR software they use. The report, which has been produced for over 25 years, is widely recognized as a benchmark for user satisfaction in HR technology.
Shakeups in midmarket and SMB HRMS highlight the need for more services and buying bundles.
Sapient Insights Group 27th Annual HR Systems Report
This year, Rippling was ranked #1 in the following categories by organizations with 500 or fewer employees:
- Vendor satisfaction and user experience for payroll
- Vendor satisfaction for HRMS
- Vendor satisfaction and user experience for benefits
- User experience for time management applications
We've been using Rippling for over a year now, and it has been a game-changer for our business. What stands out the most is its seamless integration of HR, payroll, and IT management tools into one platform. This has significantly reduced the complexity of managing employee data, benefits, onboarding, and device management.
Hannah W.
Rippling customer
In addition to placing in the top of Sapient Insights’ survey, Rippling also earned top marks from peer-to-peer review site G2, a reference in user reviews for business software.
For small businesses, Rippling obtained a satisfaction score of 99 and an overall rating of 94, a full seven points ahead of its nearest competitor.
The user interface is intuitive and makes it easy to manage employee data, benefits, and even onboard new hires without any hassle. The automated workflows save so much time, and the ability to manage devices and software access directly from Rippling is a game changer for our remote team. It’s been a fantastic tool for scaling our business efficiently! Highly recommend for any company looking to simplify operations.
Will C.
Rippling customer
And for midmarket HCM software, as well as HCM software for businesses of all sizes, G2 reviewers gave Rippling top marks, earning us a satisfaction score of 97 and 99 respectively.
For more details on these awards, take a look at Sapient Insight’s full survey and G2’s rankings.
If you’re interested in learning more about why Rippling customers are happy with our solution, schedule a demo to speak with an expert.
