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United Kingdom (EN)

What is the Fair Work Commission?

Read time

1 minutes

The Fair Work Commission (FWC) is Australia's national workplace relations tribunal—an independent body responsible for regulating and overseeing the country's national workplace relations system.

The Fair Work Commission is the key regulator of workplace relations in Australia. It was established by the Fair Work Act 2009 to protect employees’ rights and help resolve conflicts between businesses and workers. The FWC ensures that employees are treated fairly and that employers follow the law.

Some of the FWC's main responsibilities include:

  • Setting the National Minimum Wage
  • Updating modern awards, which outline basic employment conditions for different industries
  • Approving enterprise agreements between employers and employees
  • Resolving disputes, including unfair dismissal claims and general protection cases
  • Overseeing enterprise bargaining and conciliation processes to resolve conflicts

The FWC also protects workers against adverse action and ensures that both parties understand their rights under Australian law.

What does the Fair Work Commission do?

The FWC regulates employment conditions in Australia. It ensures that businesses comply with the Fair Work Act and other laws. Below are some of the key duties of the FWC:

1. Setting and adjusting national minimum wages

Every year, the FWC reviews and adjusts the national minimum wage — the lowest wage employers must pay their workers. Businesses, including small businesses, need to stay updated on any changes to avoid legal trouble. The FWC also ensures that wage decisions provide a safety net for workers.

2. Creating and updating modern awards 

Modern awards are legally binding documents that set the minimum pay rates and conditions for workers in different industries. Employers need to comply with these awards, which cover annual leave and other entitlements.

3. Approving enterprise agreements

The FWC also reviews and approves enterprise agreements. These agreements are contracts between employers and employees that set specific workplace conditions. The FWC makes sure these agreements are fair and in line with Australian employment law.

4. Resolving workplace disputes and complaints

The FWC helps resolve workplace disputes, such as unfair dismissal claims, through processes like conciliation. It helps both parties to find a solution without going to court. The FWC also addresses cases of workplace bullying, sexual harassment, and issues involving termination of employment. Understanding these processes can help employers avoid legal problems.

In addition to resolving disputes, the FWC oversees enterprise bargaining and offers guidance on handling more complex issues, such as industrial action. Businesses can seek legal advice to ensure they comply with these rulings.

Other key roles of the FWC

The Fair Work Commission works closely with other organizations like the Fair Work Ombudsman and the Australian Government to ensure that workplace laws are enforced. The FWC also handles claims related to registered organisations, which are unions or employer associations. These groups play a big part in maintaining fair working conditions.

The FWC is also located in major cities, including Melbourne, Sydney, Brisbane, and Adelaide. This wide presence helps employers and employees access resources and dispute-resolution services no matter where they are in Australia.

Flexible working and special cases

The Fair Work Act 2009 provides for flexible working arrangements, especially for employees in specific sectors like aged care or those who are independent contractors. The FWC ensures that these workers get proper treatment under the law. Additionally, the FWC deals with disputes involving casual employees and issues like unlawful termination and redundancy.

How can employers navigate unfair dismissal claims?

Unfair dismissal is when an employee is fired in a way that’s considered harsh, unjust, or unreasonable under FWC guidelines. Employers need to be aware of what counts as unfair dismissal and the steps to take if a claim is made against them.

What is considered unfair dismissal by the FWC guidelines?

Under the Fair Work Act 2009, dismissal can be considered unfair if the employee wasn’t given a valid reason for being let go or if the process followed was unfair. 

For example:

  • The employee wasn’t warned about their performance before being fired.
  • The dismissal was not related to the employee’s conduct or capacity.
  • The employer didn’t follow proper procedures, such as giving the employee a chance to respond.

This is particularly important for small businesses, as they have specific guidelines under the Small Business Fair Dismissal Code.

How does conciliation help settle unfair dismissal cases?

The FWC often uses conciliation to help both parties reach a settlement without going to a full hearing. During conciliation, an FWC staff member helps the employer and employee talk through the issues and try to come to an agreement.

This process is voluntary and confidential, which means that anything discussed in conciliation cannot be used later in court. Conciliation can save time and money, as it helps resolve the dispute without the need for a formal hearing.

Why is the Fair Work Commission important for employers?

Employers need to understand the role of the FWC to ensure they are following Australian workplace laws. Failing to do so can lead to penalties, adverse action, and dispute resolution cases, which can harm a business's reputation. The FWC protects workers' workplace rights, ensures fair wages, and handles disputes, making it crucial for all businesses to stay informed.

Tips for employers

  1. Keep up with changes to modern awards, wage laws, and updates from the FWC. Pay attention to decisions about labor standards and the minimum standards required for different industries.
  2. If you're unsure about how the laws apply to your business, seek workplace advice or legal advice to ensure compliance.
  3. Set up clear processes for dealing with disputes and other workplace issues before they escalate to the FWC.

Fair Work Commission FAQs

How can employees file an unfair dismissal claim?

Employees who believe they have been unfairly dismissed can file a claim with the FWC. The employee must do it within 21 days of being fired. From there, the FWC will review the situation to decide if the dismissal was fair or unfair.

As the employer, you will need to respond to the claim and provide reasons for the dismissal. If the FWC finds the dismissal was unfair, the employee could be reinstated or awarded compensation.

How long does an unfair dismissal claim process typically take?

The duration varies, but most cases are resolved within three to four months. Simple cases may be settled faster through conciliation, while complex cases proceeding to a hearing can take longer.

Can small businesses be exempt from unfair dismissal claims?

Small businesses with fewer than 15 employees have some protections when it comes to these claims. They are subject to different rules, including a longer minimum employment period before employees become eligible to make unfair dismissal claims.

What happens if an employer doesn't comply with an FWC decision?

Non-compliance can result in penalties imposed by a court. The FWC can also issue orders to compel compliance, and continued defiance may lead to further legal action and fines.

Rippling and its affiliates do not provide tax, legal, or accounting advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal, or accounting advice. You should consult your own tax, legal, and accounting advisors before engaging in any related activities or transactions.

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