An employee satisfaction survey is a tool used by organizations to measure the contentment and engagement levels of their employees. It typically consists of a series of questions that cover various aspects of the work environment, including company vision, values, manager effectiveness, diversity, equity, and inclusion, employee support, professional development, leadership, and company strategy.

There are many tools for building employee surveys. Some of these are generic survey tools while others are purposely designed for surveying employees. Their functionality for audience selection and configuring questions varies. In Rippling, you can easily build a survey for any occasion, selecting who should receive and what kinds of questions it will include. You can even program surveys to trigger in response to events, like onboarding.

Employee survey questions can cover various topics, but in general a good employee survey question is easy for its respondents to understand, designed to solicit actionable feedback, and phrased neutrally. To collect the most useful feedback, you should have a mix of close-ended questions and open-ended questions.

Regularly soliciting feedback from employees is the best way to improve your processes and company culture, so your business can be more efficient and retain its top performers. Employee survey tools provide a helpful framework for collecting feedback in a repeatable, actionable way.